Customer Rating: Summary: Good Buy. Comment: Really like the Heart Locket, but the chain will be replaced. It has come apart at the clasp twice so I will upgrade. Very happy overall. Customer Rating: Summary: Sterling silver diamond accented children's heart locket, 15" review Comment: The chain was very thin and fragile. The locket, itself, stopped closing properly within 3 days. I plan to send it back for a refund. Pretty, but piece of junk. Customer Rating: Summary: Overall lovely product/packaging disappointing Comment: This review is a bit mixed. While this is a children's silver locket, I ordered it for my mom to wear on her charm bracelet. When it arrived I was pleased with the quality, it was high polished sterling silver with a small diamond accent, as described. However, I wasn't at all pleased with the packaging and the front of the heart was scratched, right next to the diamond. Also the chain was a tangled mess and I can't get the knot out. Basically it comes in a blue jewelry pouch which would look pretty if there were a small box INSIDE the pouch with the necklace mounted on it. Instead they just throw the necklace into the pouch. I am glad I had it shipped to me and not the recipient. I would have been embarassed for her to get it like this. They are sending me a replacement and the shipping was free and only two days transit time. So, if the replacement isn't scratched and tangled, it should be lovely. Incidentally, I reduced some photos to fit the locket and it should be just adorable once its all put together.