Customer Rating: Summary: The Drinkwell Platinum and its filters are designed so much better Comment: We previously we had this model (the Petmate Deluxe Fresh Flow) for about 2 years. The motor ran well and it never broke, so I gave the fountain itself a review of 2 stars. But these filters are terrible in comparison to the design of the Drinkwell Platinum fountain. Drinkwell Platinum Pet Fountain and Drinkwell Premium Replacement Filter Cartridges (3-Pack)
The newer Drinkwell's filters are designed SO much better (6 tightly divided coal sections). The fabric used in the Petmate's filter loosely holds the coal and so the coal clumps down at the bottom. The water easily flows up and over the coal, and does not get filtered (I believe the coal is divided into 2 sections... its been a couple of weeks since I tossed the whole product).
I would recommend paying the extra $20 and going for the Drinkwell Platinum and staying away from this old model and its poorly designed filters. Customer Rating: Summary: I get my sink back Comment: Now that my cats have their own "running" water I don't have to fight them to use my bathroom sink. Customer Rating: Summary: Happy experience Comment: Have used the fountain for a year and a half, after heming and hawing for some time. It is definitely terrific. The on/off switch is no problem as mentioned in a previous review. The filters do a great job, but it is true they need to be replaced in a timely manner. My cat seems to drink water more often with this setup as opposed to the bowl of water previously used. We are both happy with this product. Customer Rating: Summary: filter Comment: Great product, but since they decided to send it separate from everything else, the shipping cost more than the product itself. SO not cool. Customer Rating: Summary: Filters at a good price Comment: A much better price for my cats water dish filters than at the box sized pet stores! Thank you!!